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Returing for Repleacemrnt and Refund

Returning for Replacement and Refund


 Returning for replacement and refund

All returns must be sent within 7 days of the shipment being delivered. We only accept the phone in their original condition- unaltered, and undamaged.
Please provide a detailed explanation in the return package.
 

1.  Quality Issues:

1.  If our staff finds that the merchandise is defective as described, you will receive a refund for the purchase price plus shipping and handling fees.

2.  If we find that the merchandise is not defective in any way or has been misused, then the merchandise will be shipped back to you with no refund.

 

2.  Color Errors:


If the color of the delivered phone is not what was ordered, you are eligible for a part refund. (This does not apply if the color difference is caused by one's display monitor. Please purchase our fabric swatch for confirmation before ordering your phone.)
 

Order Cancellations

All phone orders canceled need before we send the phone out.